Operations Supervisors are in place in each of the geographical areas we serve, namely Eastern, Central, Northern and South West Ontario. Their role is to co-ordinate work schedules, provide expertise and support along with decision-making for our over 80 technical field staff. Operations Supervisors are tasked with ensuring New Horizons Communications continues to experience high rate of first time right and to ensure internal inspection criteria are met or exceeded. To provide the best customer experience possible in each of the major markets we serve we have a “lead hand” to support the technical field staff in the performance of daily schedules and, where necessary, to accommodate same day activity.
Download a detailed PDF of our Operating Regions